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State Capacity Building Initiative

A one-time funding opportunity by the Lifeline to encourage network capacity-building

About The RFP

This RFP is a one-year only funding opportunity to help expand Lifeline capacity in one or more states, and raise awareness of capacity and membership needs among all states. This opportunity is administered by Vibrant Emotional Health with funds designated within the Lifeline grant, and with support from NASMHPD.

The funding is intended to be provided to states directly. Vibrant Emotional Health is the administrator of the grant opportunity, but will not have influence on how states designate a center (or centers) in their region as partners in this RFP.

Applications are due no later than August 31, 2017. Directions and application requirements are listed within the RFP. Frequently asked questions will also be added to this page regularly.

FAQ

I am part of a crisis center that wishes to be considered for the RFP. Who do I reach out to?

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What is our state’s in-state answer rate?

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Does our center meet the criteria for an answer rate of less than 70% in-state?

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Is my state eligible to apply for this RFP if our in-state answer rate is not below 70%?

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When are applications due?

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Who can I contact for additional data needed to apply?

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It appears that call volume has increased recently. What is the cause of this increase and what is the projected increase for the upcoming year?

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Who do I contact if I want more information about which areas of my state have the highest number of calls being answered out-of-state?

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What other Lifeline centers are in my state?

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In the RFP, a state must have at least one crisis center that is a member of the Lifeline and actively taking calls by January 1, 2018, in order to be eligible. My state already has active Lifeline centers, and is planning to add more. However, those additional centers will not take calls by January 1, 2018. Can those additional centers be part of this RFP?

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Does the grant money awarded have to be spent by September 30, 2018? If our state is awarded the full $460,000, can we use that to sustain call volume after September 30, 2018?

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Does funding have to go to the state mental health block grant-holder, or can any state agency apply?

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Will new crisis centers be covered by this grant if they can become members by January 1, 2018?

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Can funding be used to help a new center obtain accreditation and pay for fees associated with it?

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Can the grant be used to pay call center staff salaries?

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How are funds distributed?

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Are centers without a local Lifeline center given preference?

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Do we need to exhaust all funds within the calendar year?

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What if it doesn’t seem possible to get the rate to 90% or more answered within the given time frame?

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If you are funded and by the end of the funding period you have not met the 90% answer rate, what are the penalties?

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Reaching a 90% in-state answer rate within the one year that the grant allows may not be attainable for our state. While we plan to acknowledge in the application the requirements of 90% in-state answer rate, would the application be considered if we proposed a smaller percentage increase (20% or 30%)? How would doing so affect our application scoring?

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Can we use any portion of the proposed budget for the grant on evaluation? If so, is there a maximum amount that may be used?

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Does the Lifeline allow centers that use voice over internet to be part of the network?

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What if a specific area of the state is over 70% in-state, but the state itself is under 70% in-state answer rate? Is that area eligible?

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