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Research and Evaluation Process

We are often approached by researchers to collaborate on new research and evaluation projects. We appreciate opportunities to further our understanding of crisis lines and their effectiveness, in addition to other suicide-related topics.

If you are interested in working with the Lifeline and currently have a well-developed research proposal, please kindly complete our Research Proposal Application, where you may upload the proposal and will be asked a series of questions pertaining to your request. A member of the evaluation team will confirm receipt and the application will be thoroughly reviewed. Applications are reviewed on a monthly basis. As such, please expect approximately one to two months for a response as we typically receive a high volume of requests. We also encourage you to read through the below guidance and frequently asked questions before completing an application. 

*2021 Update: Please be advised that due to the high volume of requests received, there is a significant delay in responding to new requests for data at this time.

Current Research Priorities

At this time, the Lifeline is prioritizing research related to the following topics:

  • Crisis Center evaluation – Effectiveness of and strategies to improve service delivery, staff wellness and mental health, and utilization of peer support within crisis intervention
  • Technological advances in suicide prevention and crisis intervention – Effectiveness of remote trainings, caller/chatter engagement via new telephonic and online platforms, use of artificial intelligence in suicide prevention/crisis interventions, and similar topics
  • Follow-up – Long-term effectiveness of follow-up intervention on suicide risk; strategies for improving delivery of follow-up services
  • Suicide in the media – Portrayal and effects of suicide in the media
  • Suicide in high-risk and special populations – Suicide prevention, crisis intervention and lived experienced in/for high-risk and special populations including but not limited to: suicide attempt survivors, disaster survivors and responders, suicide-homicides, individuals who identify as LGBTQ, military and veterans, youth and adolescents, individuals experiencing domestic violence, Native Americans, and more

Research that falls outside of the current focus areas:

We encourage submission of applications even if they fall outside of the key focus areas. While we may not be able to support a collaboration in the immediate future, it is possible that as the needs and priorities of the Lifeline change, they may align more closely with the aims of your project.

Eligibility Criteria

  • The researcher(s) leading these efforts must be from an accredited institution (i.e., university, hospital, etc.).
  • The institution must have an ethics review board; there is an assumption that if a research agreement is established between the Lifeline and the institution, the institution will have the research reviewed by their ethics board before the research commences.
  • There must be a clearly defined research question and significant social impact to the research. 

Exclusion Criteria

  • Applications will be denied if the research does not relate to suicide or if the request is not a research or evaluation project.
  • All media requests should be directed to Frances GonzalezSenior Director of Marketing and Communications at [email protected].
  • We will not accept applications without a clearly defined research question or significant social impact.

Frequently Asked Questions

Does the Lifeline accept proposals from PhD students?

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How long will it take to hear back from the Lifeline regarding my application?

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How does the Lifeline decide which proposals to accept?

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What are the next steps if my application is approved?

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Does the Lifeline have publicly available data sets?

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Does the Lifeline have data on….?

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Does the Lifeline provide funding for research and evaluation?

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Can the Lifeline promote my external research?

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Can I refer individuals to the Lifeline as part of my research?

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I would like to obtain data for a media project. What are my next steps?

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I have additional questions. Who can I contact?

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